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Eva Bank

COVID-19 Updates

6/1/2020 8:30am CST
All branch lobbies will open with certain security restrictions in place.  Please read all signs before entering your branch.
  • If you are sick or have been exposed, we ask that you continue to use the drive thru window.
  • Masks are required for entry.
  • 6 ft. social distancing will be clearly marked in all lobbies.
  • Each office will have a maximum allowance of customers in each location.  Please review the sign at your branch for details.
  • We will clean between each customer so please be patient while we clean. 
 
4/20/2020 10:20am CST
A message was posted on the EvaBank Facebook page.

Check on the Status of Your Economic Impact Payment

The best way to check on the status of your Economic Impact Payment is by using the IRS website link provided below. Please note that due to the unprecedented volume of users, this is putting a strain on many websites and apps, including bank on-line systems.

Please be prepared for delays. Thank you for your patience and understanding.

https://www.irs.gov/coronavirus/get-my-payment

 
3/23/2020 9:40am CST
A message was posted on the EvaBank Facebook page.

Coronavirus Rumor Control

The purpose of this FEMA page is to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic.

https://www.fema.gov/coronavirus-rumor-control

This was also added to the customer education page of our website.


3/23/2020 8:30am CST
A message was posted on the EvaBank Facebook page

With the ever-changing environment of COVID-19, EvaBank is implementing immediate procedures to protect our customers and employees by following the recommendations of the CDC’s social distancing guidelines by closing our lobbies, beginning on Monday, March 23rd, 2020. Our Drive-Thru lanes will remain open to serve customers during regular business hours.

Please give us a call at 844-EvaBank, or contact your local branch, to schedule an appointment if you cannot be assisted in the drive-thru.

Visit www.evabank.com for Branch and ATM locations.


3/20/2020 12:00pm CST
Due to COVID-19,  EvaBank has decided to close the branch lobby located in Madison County. This Branch is located at 8848 Madison Blvd
MadisonAL.  We will service our customers using the drive thru.  We see no issue in serving all customer needs at this time.  We will continue to access other offices as things change.

3/18/2020 4:41pm CST
A message was posted on the EvaBank Facebook page.
FDIC: Insured Bank Deposits are Safe; Beware of Potential Scams Using the Agency's Name.
FDIC reminds consumers that banks remain the safest place to keep their money and to stay vigilant for impostors pretending to be agency staff. FDIC does NOT send unsolicited correspondence asking for money or sensitive personal information. https://go.usa.gov/xdzQU.
 
3/17/2020 5:00pm CST
Due to COVID-19,  EvaBank has decided to close the branch lobby located in Jefferson County. This Branch is located on Clairmont Avenue, Birmingham Alabama.  We will service our customers using the drive thru.  We see no issue in serving all customer needs at this time.  We will continue to access other offices as things change.

3/17/2020 12:42pm CST
A message was posted on the EvaBank Facebook page.

Alternative ways to BANK SAFELY.

Based on recommendations from the CDC, we would like to encourage our customers to use our alternate banking tools.

Drive-Thru allows you to:
• Conduct teller transactions
• Limit contact exposure between yourself, other customers, and our staff
• Update your personal information
• Make sure we can stay in touch
• Obtain account information
• Get account balances and transaction information

Online Banking allows you to:
• Update your personal information
• Make sure we can stay in touch
• View account activity
• See transactions, balances and account statements
• Send bills/money through Bill Pay
• Pay credit cards, loans, and other bills
• Send money to individuals you know and trust
• Transfer money between accounts
• Sign up for and access eStatements

Mobile Banking App allows you to:
• View account activity
• See transactions and balances
• Deposit Checks
• Snap a picture of your check to deposit it using Mobile Deposit Capture
• Make Bill Pay and People Pay payments
• Transfer money between accounts

Telephone Banking 866-474-0927 or 256-796-8702
• Review account activity
• Transfer money between accounts

ATM allows you to:
• Withdrawal money from checking or savings accounts
• Review balance information
• Transfer money between accounts
• Make deposits (Arab Office ONLY)

Loan Payment Center allows you to:
• Make loan payments with a debit/credit card or ACH draft.

 

3/13/2020 2:30pm CST
A message to our customers: COVID-19 was emailed out to all EvaBank account holders.

At EvaBank, the well-being of our customers, staff and communities are a top priority.  During times of uncertainty, EvaBank is dedicated and able to implement a timely response plan to meet the needs of our customers and staff.  If the Coronavirus (COVID-19) situation escalates, be assured that EvaBank is ready.

EvaBank would like to strongly encourage you to use our digital tools and other self-service banking resources for 24/7 account access.

EvaBank currently offers:

  • NetTeller Online Banking with Bill Pay
  • goDough Mobile Banking Application(found in the app store and google play)
  • Mobile Deposit (register within the mobile banking app)
  • ATMs (All branches have ATMs; our Arab office’s ATM accepts deposits)
  • Telephone Banking – 256-796-8702 or 866-474-0927
  • Make loan payments online 24/7 (Loan Payment Center)

You may visit our website www.evabank.com to register for online banking, find ATM locations and retrieve more information about the products offered.

As always, EvaBank is here to assist customers that may be impacted financially.  We encourage you to reach out to us and discuss how EvaBank might be able to assist you if a difficult time arises.

We will continue to monitor this evolving situation and we are here to assist you as needed.

 

If you need to reach out, please contact us.

 

Thank you,

 
EvaBank
1710 Cherokee Ave SW
Cullman, AL 35055