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Customer Awareness and Education

FDIC Resources
  • FDIC's Electronic Deposit Insurance Estimator (EDIE):  An online calculator that assists consumers and businesses in determining their deposit insurance coverage for each FDIC-insured bank where they have deposit accounts. EDIE also provides a printable report showing whether those deposits are fully protected or if some exceed the federal limits.
  • The FDIC's Money Smart financial education program can help people of all ages enhance their financial skills and create positive banking relationships. Learn here about Money Smart tools and strategies that you can use to teach others, as well as tools you can use to learn on your own.
  • Consumer Protection Topics:  The FDIC recognizes the importance of providing consumers with useful information to help them make informed decisions about their money and to protect themselves against financial scams and fraud.  You’ll find information here on specific banking topics that provides general information on the topic as well as links to other resources to learn more.

Federal Trade Commission Resources

  • is the federal government’s one-stop resource for identity theft victims. The site provides streamlined checklists and sample letters to guide you through the recovery process.
  • Robo de identidad: Qué saber, qué hacer
  • Debit Card Skimmer Safety:  Skimmers are illegal card readers attached to payment terminals.  These card readers grab data off a credit or debit card’s magnetic stripe without your knowledge.  Here are a few tips to help you avoid a skimmer when you gas up.
  • Your credit report affects your ability to get a loan or job, and could help you avoid identity theft  Get a free copy of your credit report every 12 months from each credit reporting company.  Visit to get your free credit report.

Other Resources

  • Password Security:  Tips for Strong, Secure Passwords & Other Authentication Tools
  • FBI's Scams and Safety:  Getting educated and taking a few basic steps may well keep you from becoming a victim of crime and fraud—and save you a great deal of time and trouble.
  • Social Engineering Red Flags: Stop being a victim to phishing email attacks and learn how to spot a fake.
  • Commercial Online Banking Services Risk Assessment and Controls Evaluation:  This risk assessment and controls evaluation is provided to assist commercial online banking users in identifying threats and measure the strength of their controls.
  • Online Banking Alternative Risk Control Mechanisms: Customers may implement additional controls mechanisms to help alleviate their risk.  Click the link for examples.
  • DHS's Security Tip-Keeping Children Safe Online: Children present unique security risks when they use a computer—not only do you have to keep them safe, you have to protect the data on your computer. By taking some simple steps, you can dramatically reduce the threats.
  • Rethink Cyber Safety Rules and the "Tech Talk" with your Teens:  Teens connect to the online world much differently than their parents do – thanks in part to our rapidly advancing technologies. Today more than ever, teens lead complex online lives and are faced with real-world problems online.
  • Stay Safe Online: The National Cyber Security Alliance (NCSA) builds strong public/private partnerships to create and implement broad-reaching education and awareness efforts to empower users at home, work and school with the information they need to keep themselves, their organizations, their systems and their sensitive information safe and secure online and encourage a culture of cybersecurity.
  • Don't Cash that check: BBB Study Shows How Fake Check Scams Bait Consumers: “Fake check fraud is an exploding epidemic,” says Elaine Dodd, Executive Vice President of the Oklahoma Bankers Association. “More education and enforcement to stem this problem are clearly needed.” This study by Better Business Bureau (BBB) details the wide variety of frauds that employ fake checks.

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